Q. How do I request an order?
A. You may order through our website; Email us at firstname.lastname@example.org; Or visit our Contact Us page. Want to talk to someone, feel free to give us a call, Toll Free 1-800-381-9214 or Local 503-419-6262.
Camera ready artwork is defined as black and white color separated positive image with clean sharp lines that does not require any alterations. Photocopies, faxed art, sketches, stationary, business cards and other imprinted products are not considered camera ready art and may be subject to an art charge. JB Products Corp reserves the right to reject any art that is not considered camera ready. Art will be charged at an hourly rate of $85.00/hour. Art will be quoted before production begins.
Please use this Check List before you submit your artwork:
If you do not know your Pantone color number, our art team can Color Match for you, if necessary.
Note- There is a $42.00 charge for this service. Please be sure to indicate it a Color Match is required.
Q. Do I have to pay Sales Tax?
A. Wholesale products purchased through JB Products Corp that are re-sold or are a component of an item that is being re-sold, does not require payment of sales tax. Wholesale products for sole use of the "buyer" may require the "buyer" to report "Use Tax" and pay Sales Tax to the state in which the "buyer" resides.
Q. Do I have to provide a resellers permit or resale certificate?
A. In order to comply with state and local tax laws, a properly executed resale certificate, exemption certificate or other equivalent documentation must be on file for any customer who claims exemption from state and local sales & use taxes.
Q. What is a properly executed resale certificate or exemption certificate?
A. A properly executed certificate is a signed "Applicable State and/or Local Tax Resale"; "Exemption Certificate"; "Direct Pay Permit"; "Multijurisdictional Uniform Sales and Use Tax Certificate"; "Streamlined Sales Tax Certificate of Exemption".
Disclaimer: For informational purposes only and not for the purpose of providing legal advice or tax advice. If you have any questions, please Contact Us and your local state sales tax office. Thank you!
Q. Can I apply for net terms?
A. Net terms are available for everyone. An Application for Credit Terms must be submitted to Accounting. Please allow at least 2 weeks to complete the request. Requests for net terms on current orders in house must be submitted at order inception.
IMPORTANT NOTICE: As of 08/01/2018, our new mailing address is PO BOX 30741, PORTLAND, OR 97294. Please make sure to make checks payable to JB Products Corp to the new mailing address as shown above. Thank you!
Q. Do we ship internationally?
A. Yes, we ship globally! International shipping rates apply. Taxes and Duties are in addition.
Q. What payment options are available?
A. We accept payment via credit card, wire transfer, and check. All orders ship prepaid until net terms are established.
Q. What happens after I place an order?
A. For prepaid orders, we will email a Pro Forma Invoice with complete details of your order. For orders on Net Terms, a Sales Order/Acknowledgement will be emailed. We require approvals on all orders and proofs prior to printing. Note: If purchasing items direct from our website, additional charges such as shipping and plates may apply.
Q. Can I order less than minimum quantities for any item?
A. The minimums for each item are listed on our website, however some of our products qualify for less than minimum purchases. For more information, please contact a customer service representative.
Q. How to I find more information regarding TTB Label Approval?
A. TTB Alcohol and Tobacco Tax Trade Bureau has all the information you need to obtain label approval. Requirements will vary per state. Please be sure to check your state requirements along with federal requirements for label approval.
Q. At checkout, do all products have shipping charges automatically added?
A. Not all of our products include shipping charges at checkout due to the size, weight or custom product. After your order is submitted, a customer service representative will inform you of add'l shipping charges required for the order prior to shipping.
Q. When is my order charged?
A. Orders are charged at order inception. Approvals are required prior to producing and shipping orders.
Q. What are lead times?
A. Lead times represent the amount of time it takes to produce/manufacture the product. Lead times begin once written proof approval is received. Lead times vary per item, please check with representative for more details.
Q. How do orders ship?
A. Our default shipping method is via UPS ground and/or US Postal Service. Express service is also available for an additional charge. Please be sure to notify your Rep if express shipping is needed. To track your UPS shipment, please visit the UPS website at https://www.ups.com. To track your USPS shipment, please visit the USPS website at https://www.usps.com/.
Q. How long will it take to receive my order?
A. Stock items ship within 1-3 work days based on current availability. Custom printed items ship according to the lead time. Your representative will provide status updates during the production process. Note: Items may ship in multiple shipments.
Please provide artwork in its original format saved as AI, EPS, PDF or PSD format ONLY. Be sure all files are in CMYK format.
Please use this Check List before you submit your artwork:
We have die lines available for many of our products. These die lines help process your order to print as quickly as possible. Please contact us if you would a template emailed to you.
All notices from JB Products Corp to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to JB Products Corp shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our JB West Coast address at: JB Products Corp, 5305 NE 121st Ave, Unit 309, Vancouver, WA 98682.
All content appearing on this Web site is the property of: JB Products Corp
Copyright © 2016 JB Products Corp. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 JB Products Corp. All rights reserved.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by JB Products Corp. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of JB Products Corp or any third party, except as expressly granted herein.
Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. JB Products Corp and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if JB Products Corp believes that customer conduct violates applicable law or is harmful to the interests of JB Products Corp and its subsidiaries.
Shipping: Shipping and handling charges will not be listed at check out. Shipping and handling is in addition and must be paid when the order ships in full.
Pricing: All pricing on custom printed items are based on the specifications listed in the product description. Pricing may vary based on art received and may require an additional charge and set-up fees.
Custom products cannot be returned for a refund after proof approval. No returns/refunds can be made once proof approval is received and the order is placed into production. If you require a pre-production sample, please notify us prior to proof approval as there are additional fees for this service.
Sales Tax: If you are re-selling the product or if the product being purchased is a component of a taxed item, then you must provide a Re-sale certificate to avoid sales tax. If you are located in Washington State or New York State, a hard copy of the resale certificate must be provided. If the re-sale certificate is not provided, we will be required to collect sales tax. If sales tax collection is required, we will re-send the order with the added taxe information based on the state. If you are unsure as to what items should be taxed, please contact us via email at email@example.com.
Shipping & Delivery
Shipping and handling charges will not be listed at check out. Shipping and handling is in addition and must be paid when the order ships in full. At this time, JB Products Corp can ship within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, JB Products Corp can ship merchandise to Canada and Mexico, and to other countries around the world. International shipping rates/customs/duties&taxes do apply to all overseas locations. Please note: The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. JB Products Corp is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
JB Products Corp charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. If you are re-selling the product or if the product being purchased is a component of a taxed item, then you must provide a Re-sale certificate to avoid sales tax. If you are located in Washington State or New York State, a hard copy of the resale certificate must be provided. If the re-sale certificate is not provided, we will be required to collect sales tax. If sales tax collection is required, we will re-send the order with the added taxe information based on the state.
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. JB Products Corp makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. JB Products Corp SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL JB Products Corp BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by JB Products Corp. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. JB Products Corp is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not JB Products Corp. The inclusion of material on this server does not imply any endorsement by JB Products Corp, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although JB Products Corp tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
Wholesale Printing & Designed Custom products cannot be returned for a refund after proof approval. No returns/refunds can be made once proof approval is received and the order is placed into production. If you require a pre-production sample, please notify us prior to proof approval as there are additional fees for this service.
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). JB Products Corp reserves the right to change its payment procedures at any time without prior notice to you.
Customer service is available as defined on the Contact Us page of this Web site.
VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. JB Products Corp and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of JB Products Corp shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and JB Products Corp with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and JB Products Corp with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by JB Products Corp. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
Note: Custom products cannot be returned for a refund after proof approval. No returns/refunds can be made once proof approval is received and the order is placed into production. If you require a pre-production sample, please notify us prior to proof approval as there are additional fees for this service.
Note: Shipping and handling charges are in addition and must be paid in full when the order ships in full.